Windows Server Support Engineer

    Hyderabad       3-10 years

Qualification :BE/BTech

Job Description
Windows Support Engineer (HA - High Availability) - Positions - 10 Numbers
Work Location: Hyderabad
Working for US timings

Windows Server Engineers are information technology experts responsible for maintaining servers and solving technical problems. Collaborating with Windows management, assessing user needs, developing solutions for user problems, handling project requests, running account audits, and updating records. 

Job Profile includes:

Support enterprise customers in North America for Windows Server Clustering and other high availability issues.

Collaborate with other specialty teams such as networking, active directory, virtualization, etc. to solve the customer issues.

Use the phone and remote support tools to identify, diagnose, and fix the reported issues.

Document the issue clearly with all supporting artefacts

Experience Levels: 3+ years of hands on with Microsoft Windows Server technologies such as high availability, Windows networking, etc.

Other Details

Department: Customer Support

Industry: Technical Support

Skills: Excellent in English Communication, Windows Server Knowledge, Clustering technologies,

Salary Range: 5.0 To 8.0 in Indian Currency

Recruiter Details
For Sonata Software in Hyderabad